RETURN PROCESS AND ONLINE POLICY
We understand that sometimes things don’t work out, and we want to make the return process as smooth as possible for you. Here’s a summary of our return guidelines:
RETURN POLICY GUIDELINES
Return Window: Items must be returned within 14 days of purchase.
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Condition Requirements:
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Items must be unworn and unwashed.
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All original tags must remain attached.
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Items should be in original packaging.
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Worn bodysuits cannot be returned.
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Refunds: Eligible returns will be refunded to the original form of payment.
Reporting Issues: Items that are damaged, defective, or incorrect must be reported within 7 days of delivery.
SHIPPING RETURNS
Return Label Fee: A $10 fee for the return label will be deducted from the total cost of your original purchase.
We are not responsible for packages mailed to us without using our provided label and do not reimburse out-of-pocket shipping costs.
FINAL SALE POLICY
Items marked as final sale are non-refundable and non-negotiable.
EXCHANGE POLICY
We don't offer exchanges but we do welcome returns.
RESERVED RIGHTS
Right to Refuse Returns: We reserve the right to refuse returns that do not meet our policy guidelines.
Refund Delays: We may delay a refund until items are received if there are credible concerns regarding potential fraud.
Irregular Return Activity: Excessive returns of worn, altered, laundered, damaged, or missing items, as well as any potentially fraudulent or criminal activity, may result in return limitations.